Managed IT services allow businesses to offload some of their computing work. Particularly, business IT support makes it easier to deal with many of the functional aspects of computing, such as software, hardware, and updates. You might wonder how different sizes of organizations employ business managed IT services so let's take a look at each type.

Small Businesses

People often cite the small business use case as the strongest one for business IT services. The argument is that a small operation benefits because it will rarely have enough skilled people on staff to deal with computers, mobile devices, servers, and other systems. Managed IT support often puts big things, such as cloud computing, in reach for small enterprises.

It's not uncommon for a small business to lean on managed IT support for all of its needs. In other words, the IT services provider is fundamentally the company's entire IT department. When a small business does have some on-staff support, it's usually one person who deals with immediate problems while liaising with the business IT support firm.

Medium-Sized Businesses

The number of use cases for businesses in the middle range is large. After all, these are often enterprises that are big enough to depend on computing but not highly focused on IT. Consequently, they may need managed solutions for storage, software licensing, web presence, and more.

Medium-sized businesses are more likely to have at least some IT stuff, but they may lean on managed IT support providers for extra help. For example, a local bank might hire a business IT support company to lend a hand as it adds a new branch and has to build out its computing resources.

Large and Multinational Businesses

Folks with smaller operations are often surprised to learn that huge companies, even ones with millions of employees, often rely on third parties for much of their IT services needs. Corporations don't always want to be IT-focused, and it's often to their benefit to pay for outside assistance. Likewise, managed services providers often can achieve economies of scale for things like licensing and cloud computing.

Even tech-centric big organizations will find value in business IT services. If a company has built its name working on something complex, such as AI, it may not want its employees spending time on what are seen as low-level problems. The business managed IT services firm does the "dirty work" provisioning servers, setting up operating systems, and cloning instances while the client's people focus on their projects.